Last updated: January 2024

Our Commitment to Data Protection

isle-space is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we meet our obligations and how you can exercise your rights.

Data Controller

isle-space is the data controller for personal information collected through this website and in the course of providing our acoustic design and soundproofing services.

Contact:
isle-space
47 Clerkenwell Road
London EC1M 5RS
Email: [email protected]

Lawful Bases for Processing

We only process personal data when we have a lawful basis to do so. The bases we rely on include:

Contract

Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract. This includes:

Legitimate Interests

Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights. This includes:

Legal Obligation

Processing is necessary to comply with legal requirements, such as:

Consent

Where we rely on consent, you have the right to withdraw it at any time. This applies to:

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you. We will respond within one month of receiving your request.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restrict Processing

You can request that we limit how we use your personal data while we address concerns you have raised.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used, machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] with:

We may need to verify your identity before processing your request. We will respond within one month, though this may be extended by up to two months for complex requests.

Data Security Measures

We implement appropriate technical and organisational measures to protect personal data, including:

International Transfers

We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses.

Data Breach Procedures

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and inform affected individuals without undue delay.

Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Changes to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.